Great article Om. Google in many ways is the opposite of a content or end-user experience company. Mainly because of what they're really successful at and that they reflect the wonderful open mess that is the "Internet".
Comment on Google’s Big Problem: It Ain’t What You Think by jason
Backlink: http://gigaom.com/2010/12/21/google%e2%80%99s-big-problem-it-ain%e2%80%99t-what-you-think/#comment-557049
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