Comment on Let’s talk about the broadband-cap gap by Ray

You're not kidding, especially after I talked to Comcast's "executive customer service". I had tweeted about my situation, and @ComcastBill responded, asking for an email about what happened. I wrote a detailed, polite email about what was going on. I got a call from someone who had obviously not really read the email (she pretty much stated so in her call). She basically was trying to see if giving me a one-time credit would resolve the situation. But that wasn't what I was looking for. Now I'm looking forward to Verizon arriving next week...

Comment on Let’s talk about the broadband-cap gap by Ray

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