Showing posts with label tweet. Show all posts
Showing posts with label tweet. Show all posts

Thursday, July 28, 2011

Things That Tweet


weather vane

I was at breakfast with a friend yesterday who told me about a project he did with some Twitter data around weather. He said as he was pouring through the data, he saw that there were bursts of tweets at certain times. He dug into the data and saw that it was weather vanes and thermometers that were tweeting out their data.

It got me thinking about things that tweet (like weather vanes, refrigerators, traffic lights, etc) and their role in the land of social media. I believe that devices and sensors that broadcast their data via social media channels are an important source of social data and engagement. And for some reason, they are way more common on Twitter than any other social platform.

Have you ever seen a weather vane on Facebook? I have not. If they exist I'd love to know about them. I want to understand the Internet of Things and its role in social media. I suspect that the symmetric friending model and the use of real names/real people in the Facebook system is a hindrance to devices updating Facebook pages, but I could be wrong.

Services that are too determinant in their use case are ultimately limiting in their extensibility to important new uses. Machines are reliable sources of information and the social services that are friendly to them have a number of interesting opportunities in front of them.

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Things That Tweet


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Monday, June 20, 2011

You Are What You Tweet

by John Friedman

In light of the scandal around Congressman Weiner's social media 'activities' which lead to his resignation, many are questioning why a high-ranking and prominent person would endanger his marriage and career in this way. Perhaps the more important lesson to take away from this situation is the powerful potential for social media to build, or destroy, a personal brand.

Your social media presence is your personal brand. Like it or not people judge you by the clothes you wear, the clarity and authenticity with which you speak and, increasingly, the tweets, posts and photos you choose to share on line.

The phenomenon is not new.

Stories abound -some real, some manufactured - that point to some ill-timed or 'thought the microphone was off but it was still on' mistake that ended (or made) a career. A few choice words can define you. Ronald Reagan credited his defiant 'I am paying for this microphone' when the moderator of a debate for New Hampshire primary in 1980 instructed the sound controllers to turn it off with helping him win not only the debate, but the nomination (and the White House). The sound bite was certainly memorable and helped define his persona as someone who would not be bullied or silenced.

Thirty years later, the video has more than 62,000 views on YouTube. If it were to happen today, it would be tweeted nationally and internationally.

A few ill-considered words can also define you.

During the worst oil spill disaster in history, one that cost 11 people their lives, BP CEO Tony Hayward infamously stated "I'd like my life back." His termination was announced soon after.

Note that each of these remarks is far shorter than the 140 character limit on Twitter.

I cannot help but wonder what pictures, tweets and videos our future presidential candidates and business leaders are currently posting. And if they're even thinking about what those images and words will say about them. Are they relying on the discretion of their 'friends' 'fans' or 'followers'?

Don't Assume Privacy

Years ago, I shocked a senior executive of my employer at that time by informing him that the entire Best Practices Manual that we had spent countless hours - and dollars - preparing for our operations-and distributed through careful means-was 'one Xerox machine away' from being in the hands of our competitors.

Similarly, people are surprised to discover that their privacy settings do not assure them that their carefully 'controlled' social media presence is not being viewed by people that they have not intended it for.

A while ago in an interview on sustainability, the reporter asked me questions designed to determine if I was, in fact, living the values that I was espousing. I pointed out that, as an example, I had a rainwater catchment system installed at my home. At the time, I didn't mind the question, and even encouraged him to check the internet because I had sent pictures of the installation to the manufacturer.

But I was a bit uncomfortable when he informed me that he had, in fact, seen the rain barrels by checking my home on Google Maps.

The Internet is Forever

Sometimes we think better of something we've said or posted and we hit 'delete.' But nothing is ever 'deleted' on the internet. Even after your original tweet is deleted, for example, the retweets continue to live on, with your username attached. Pictures you posted of your last vacation may show up in places you never expected, as people search Google for images.

That means, as much as you'd like to recall that message or remove that posting, it may be too late. Even if your privacy settings are the most restricted available, are you sure all your Facebook friends have done the same? Even if your passwords are the most improbable and difficult to guess, are you certain that everyone with who you correspond has been similarly judicious?

The recent news of Sony Play Station accounts being compromised only serve to give further pause.

[Slideshow: Top 10 Twitter Firings and Fallouts]

Be Prepared

Being aware of the dangers are critical for anyone who wishes to be an effective manager of their personal brand and especially for those who specialize in corporate responsibility, CSR and sustainability.

For example, I make sure certain key points are suitable for tweeting in every presentation I prepare. By preparing my remarks in such a way that certain key points are ready for social media - both in content and in length - I'm controlling what is sent out.

Don't Panic

This is not meant to make you throw away all of our devices and give up on social media.

Rather, take advantage of the tremendous opportunity for personal branding that social media represents. All that is required in this new interconnected world is a certain level of understanding and the appropriate preparation.

Presence on social media comes down one core understanding: Don't put out anything that you wouldn't be comfortable seeing again one day. And if you are someone who has grown up with technology as a trusted means of self-expression, this can prove to be a hard but achievable exercise.

Don't Be So Critical

Adapt our expectations.

After all, a picture of someone dressed up for Halloween doesn't instantly disqualify them from being the best choice for a job, a promotion or even to hold political office. After all, we've all made mistakes. The internet just blurs the line between 'public' and 'private' and that's where the challenge - and the lesson - is.

Now, what if all our good deeds were to last as long - and be as tweetable - as our mistakes?

Photo by Rosaura Ochoa/flickr/Creative Commons

Reprinted with permission from Ecopreneurist

You Are What You Tweet


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Monday, April 18, 2011

How To Tweet Your Way To Money

mark zuckerbergMany business executives have not found sites such as Facebook, Twitter, YouTube, Myspace, and Linkedin useful in making money. Building genuine online relationships that are also good for the bottom line is not so easy. There is a lot of trial and error.

But while monetizing social media is difficult it is not impossible. There are companies that are getting the word out about their brands using social media and are turning a profit.

Take The New York Jets. The NFL team launched their Ultimate Fan social game in September 2010, which was the first revenue generating Facebook app to be backed by a pro sports team. The application lets football fans do online what they would normally do at home and in stadiums—root for their favorite teams and players, predict game scores, and hold a virtual tailgate party with other fans from across the globe.

Ultimate Fan has since lured four major sponsors integrating their brands: MetLife, Motorola, SNY and HotelPlanner.com. This year, 10 percent of Jets sponsorships include a social media component; the team is planning to bump it up to 50 percent by next year, according to a spokesperson.

The Jets also communicate regularly on Twitter. They even advertised a Twitter-based contest to win tickets to their 2011 AFC playoff championship game against the Pittsburgh Steelers. The Jets are able to engage with their fans and make them feel like they are part of the team. They are leveraging social medial to capitalize on their fans' passion for the team and their willingness to share that fervor.

Like many companies, your social media efforts have started small and grew organically. To capitalize on those efforts to generate sales and revenues you need to have a team of people dedicated to your social media presence. You also will need a deep understanding of your audience, a creative vision, and a way to measure results in order to execute a successful strategy, says industry experts.

Here are some ways your social media can be monetized >

This post originally appeared at Inc.com. To read more, check out:

The Best Industries to Start and Grow a Business in 2011 > >

Jason Fried: Why I Run a Flat Company > >



Build Brand Awareness

The first step is to use traditional media or word-of-mouth advertising to drive awareness and traffic to your Twitter, Facebook, YouTube, Linkedin or Myspace pages, says Jamie Turner, author of How to Make Money with Social Media. Unless you already have a recognizable brand like Nike or Apple, your brand needs to develop social media magnetism before you can look to make any money.

You also need to create circular momentum across many platforms when designing your social media campaign, says Turner. By providing multiple channels for users to talk with you, you let customers choose the channel that they are most comfortable with, he adds; and by doing that you increase the likelihood that they'll connect with your brand in any number of ways.




Engage Your Audience


Social media is about having a dialogue. When you have a dialogue with a customer or prospect, the communication is much more fulfilling and much more profitable, says Turner. The PETCO brand has developed a strong presence in social media.

The pet store chain has a YouTube channel, its Facebook page generates a lot of discussions among pet owners, and there's lots of activity on its PETCO Scoop blog, which has received hundreds of 'likes' and comments. PETCO's customers are true pet lovers and treat their pets as part of the family.

The company tries to keep conversation going by aiming Facebook and Twitter posts so that there's an explicit question to answer, or at least a specific piece of information to which people can react. Industry experts stress that you have to know your community and know how to take part within that community and through that create great content or conversation that will raise awareness and increase sales.




Offer Special Promotions


Dell Computers exemplifies a company that is selling products using social media. Its Twitter page, @DellOutlet, offers discounts exclusively to followers. Dell might tweet 15 percent off any Dell Outlet laptop or desktop with a special coupon code entered at checkout so they'll know which tweet you are seeing. @DellOutlet also points you to a specific web page. There is some interaction in terms of chats with tweeters. @DellOutlet has garnered more than 1.6 million followers and generated more than $2 million in incremental revenues for Dell. Traditionally, Dell would have spent a lot of money running print ads. Today, they can write a 140-character promotion to reach customers.


PETCO is yet another example. The company provided a promo code to their customers for $40 in free shipping. The person who shared their code with the most people won a $500 PETCO gift card. About 40 percent of the sales that resulted from this promotional push came from new consumers. The desire to save a few bucks drove loyal PETCO customers to connect with the larger pet owner community and spread the word about the store via social media.




See the rest of the story at Business Insider

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How To Tweet Your Way To Money


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Thursday, February 3, 2011

Twitter Starts Selling Its Data By The Tweet

firehose spray water

Twitter, which previously sold access to its "firehose" -- all of the tweets created on the platform in real time -- only to a select few big tech companies like Google and Microsoft and some developers, is now moving to more fine-grained, metered pricing for anyone willing to pony up. 

For this, Twitter is actually working through Gnip, a startup which provides an API to access social networking data, and is the only authorized reseller of Twitter's data firehose. The two are creating a joint product called "Power Track", which lets you access the firehose at 10 cents per thousand tweets.

This is a smart move. While Google and Microsoft are willing to pay a flat, fat fee to get all the firehose to plug it into their search engines, plenty of people like application developers and social media marketers want only a few tweets on a certain topic. This allows Twitter to respond to customer demand, broaden the market for its firehose and make more money, which is what it's all about for the company in 2011. By working with Gnip, it also looks friendly to its developer ecosystem, which has been tricky for the company in the past.

Don't Miss: 11 Ways To Use Twitter Lists To Increase Brand Visibility →

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Twitter Starts Selling Its Data By The Tweet


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